13: The Headaches of Working with Insurance

Today we discuss insurance. In light of recent events, we thought it would be a good idea to talk about our perspectives and what we hear from our peers regarding working with insurances. To be honest, we don’t go into the nitty gritty details of claims and paneling process, we are straight up venting. As therapists, we are always trying to look at our glass half full instead of empty- but sometimes we just need to talk about how things can really suck. Grab your comfort item, we sure did as we discussed the following: The hell that is the paneling process. Insurance companies are not paying their providers fair wages. Insurances making their providers and customers jump through hoops to use the insurance they're already paying for. Denying client claims and dictating how, when, why, what their care looks like. Our health care system isn’t set up for preventative care. Expectations for documentation and determination for eligibility of services. Audits and "clawbacks" (cue internal screaming). Insurance and confidentiality. Being paid low rates can lead to burnout. To take care of our community, we need to take care of our providers. Aida Morales is a Licensed Professional Counselor (LPC) and EMDR-trained therapist in Connecticut who is passionate about working with individuals struggling with anxiety, depression, and a sense of self - caused by relational trauma stemming from attachment wounds and socio/cultural factors.  Connect with Aida: website, Instagram, TikTok Laura Pisani is a Licensed Professional Counseling (LPC) and Certified EMDR Therapist in Connecticut who journeys with ambitious, driven, over-thinkers and perfectionists struggling with anxiety and complex trauma. Connect with Laura: website, Instagram, TikTok