#13 Why Good Design Isn’t Optional, Even in Healthcare. Jomi Cubol.

As part of the NYC Healthtech Social held in October 2025, Jomi Cubol, Head of Design at Photon Health, joined us for a thoughtful conversation on why good design isn’t optional — even in healthcare.Jomi breaks down how he thinks about design by drawing parallels with the hospitality industry, exploring how empathy, anticipation, and user delight can transform healthcare experiences. He dives into how to think about design, how much design is needed, and why adding a human touch to every step of the process matters more than ever.Check out Photon Health: www.photon.health