#130 This Is Costing You 5x More

It’s 5 times more expensive to find and onboard a new client than it is to keep a current client happy. Fact! So why is it so many virtual assistants are more focused on impressing the shiny new leads than they are on knocking the socks off clients who already want to work with us? Client satisfaction needs to go to the top of the priority list, because happy, loyal clients mean more referrals, more money and more chance of longer-term relationships. Seems like a no-brainer to us! In this episode you’ll learn: How you’re underestimating the cost of bringing on new clients.The #1 reason clients leave.The strategies we use to keep clients coming back for more.What you need to do more than just once a month. Just starting out on your VA journey? The 7 Step Start Up Formula to Setting Up Your Virtual Assistant Business is the mini-course that’s helped thousands of aspiring VAs launch and land their first client! Are you an established VA looking to scale? Join the Scale It! Mastermind for established virtual assistants looking to level up their business. Make more money, get more clients and grow your team today! Sam + Jo xo