131. Elevating the Patient Experience with Ashley Boaz

In this episode of the Growth in Dentistry podcast, host Steve Jensen interviews Ashley Boaz, CEO of Mint Conceptions, who also serves as Chief Human Resource Officer and COO of a dental group. With over 20 years of experience in dentistry, she has held nearly every role in a dental practice, from dental assistant to hygienist to management. Tune in to hear valuable insights on enhancing the patient experience through improved communication, trust-building, and understanding patient needs.Listen in to hear Ashley and Steve chat about:Communicating well and building trust with your teamUnderstanding patient needsAppointment timingWho should be having financial conversations with patients…and so much more!Want to learn more from Ashley and Mint Conceptions? Visit https://www.mintconceptions.com. And take the Discovery Assessment here: https://mintconceptions.scoreapp.com/.See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.