132: User Testing in the design process

User testing, or usability testing, can help designers get to know their user even better. It can reveal insights into the use of the product or site that the team otherwise might never know. In this episode we discuss how user testing at Uber works, and how user testing can help to further develop designer’s empathy for the user, benefitting designers and the design process at the same time. Zoom conferencing tool usertesting.com WhatUsersDo InVision