133. Improving the client's experience: post-project phase [part 6 of 6]

This episode concludes our six-part podcast miniseries on how to improve the client experience. In this episode, I share tips on how to provide a great client experience during the post-project Episodes 129-133 cover the five phases of a project lifecycle: The proposal phase Onboarding / kickoff phase Project execution Wrap-up Post-project I learned this five-part framework from David A. Fields, and encourage everyone to visit his website: https://www.davidafields.com/ If you subscribe to the weekly Unleashed email, you'll receive a summary checklist that includes the points from the whole miniseries https://www.umbrex.com/unleashed-podcast/