134: When Ops Executives Realize They’re the Only One Who Knows

Find the full transcript, and more resources for operations executives, at YourFutureRealized.com/134.She didn’t plan to become the only one who knew how everything worked. It just kind of happened.One project turned into two. A few shortcuts lived in her head instead of anywhere written down. People started coming to her because it was faster. Easier.And after a while, when someone asked, “Who should we go to for this?” the answer was just… her.It felt a little reassuring for her, like job security. For everyone else, things were under control.Until the day that someone left: Went on sabbatical, shifted roles, or got pulled into something new. Suddenly, everyone realized how much of the work wasn’t actually in the system. It was in a person.In this episode, you’ll get one small experiment to help you step out of being “the only one,” without blowing up your whole way of working.