135. Difficult Conversations with Katherine Eitel Belt

Tune in to this episode of the Growth in Dentistry podcast, where host Steve Jensen sits down with Katherine Eitel Belt, founder and CEO of LionSpeak, to discuss managing tough conversations in dental practices. With over 35 years of experience as a keynote speaker and communication coach, Katherine shares her proven framework for having courageous conversations that solve problems while strengthening relationships.Key topics covered in this episode:Why most people avoid difficult conversations and the cost of avoidance in dental practicesThe importance of emotional state and taking ownership before engaging in tough conversationsThe ARCH Framework: A four-step process for having productive, courageous conversationsThe Three-Conversation Leadership TierCulture and Communication: How communication skills directly impact practice culture and employee retention...and so much more!Interested in learning more about Katherine Eitel Belt and her work at LionSpeak? Visit their website: www.lionspeak.net. Download your free ARCH Framework: https://www.lionspeak.net/courageous/. Connect with Katherine: [email protected]. See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.