135 - How to Transition from Recruitment into Customer Success - Ewa Zajac episode artwork

EPISODE · Jan 22, 2025 · 39 MIN

135 - How to Transition from Recruitment into Customer Success - Ewa Zajac

from Women in Customer Success Podcast · host Marija Skobe-Pilley

Text us your questions and thoughts!How can the skills you’ve learned in one job help you succeed in a completely different field? My guest is Ewa Zajac, a customer success leader at Social Talent, shares her unique journey from recruitment to customer success.Ewa talks about her career transitions, the importance of relationship building, and the transferable skills between recruitment and customer success. She also talks about the challenges she faced stepping into a leadership role without a traditional customer success background and how she empowered her team to thrive.In this episode:Career transitionsThe evolution of technology and career pathsTime management and productivityThe importance of appreciating the presentEwa's journey into recruitmentTransferable skills between recruitment and customer successRed flags on CVsThe impact of AI on recruitmentEffective assessment techniques for CSM candidatesTransitioning into customer successEmpowering teams as a leaderLeading without experienceReady to learn how to handle career changes, build stronger relationships, and grow in any role? Don’t miss this inspiring conversation with Ewa Zajac. Tune in now!Follow Ewa.This episode was brought to you by Vitally.__________________________________________________About Women in Customer Success Podcast:Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. Follow:Women in Customer Success Website - https://www.womenincs.co/podcast LinkedIn - linkedin.com/company/womenincsHost Marija Skobe-PilleyLinkedIn - https://www.linkedin.com/in/mspilley/Check out our Courses:The Revenue CSM  - https://womenincs.co/the-revenue-csm

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Text us your questions and thoughts! How can the skills you’ve learned in one job help you succeed in a completely different field? My guest is Ewa Zajac, a customer success leader at Social Talent, shares her unique journey from recruitment to customer success. Ewa talks about her career transitions, the importance of relationship building, and the transferable skills between recruitment and customer success. She also talks about the challenges she faced stepping into a leadership role...

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135 - How to Transition from Recruitment into Customer Success - Ewa Zajac

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