135: Leaders with Heart Lead with Humility

In this episode, Heather speaks with Dustin Yowell, Director of Operations for Mercy Health Systems about his leadership style on humility and admitting mistakes, a time when he was not the best version of himself and his perspective on resilience in leadership.   Key takeaways:  *Humility in leadership is essential *Setting goals and being clear about expectations is not the opposite of leading with heart but it is leading that way *Focus on enduring past the pandemic