EPISODE · Aug 30, 2017 · 26 MIN
136: Keith Pearce: That’s probably where I grew up the most
from Fast Leader Show | Customer Experience Leadership
Keith Pearce was a young manager working for a company that was in decline while living in Europe. He was given the corporate script to read as he told employees they no longer had a job. He practiced his speech and then he had to look people in the eye. That’s when his plan required a change.
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136: Keith Pearce: That’s probably where I grew up the most
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