14/10/2010 - The Bottom Line

What this episode covers

The view from the top of business. Presented by Evan Davis, The Bottom Line cuts through confusion, statistics and spin to present a clearer view of the business world, through discussion with people running leading and emerging companies.Evan and a panel of guests from the worlds of electronic components, online groceries and information technology discuss the exacting science of business logistics. The panel also discusses customer service. Just how high should a company aim in trying to satisfy its consumers?Evan is joined in the studio by Tim Steiner, co-founder and chief executive of online supermarket Ocado; Nick Wilson, managing director of Hewlett-Packard UK; Ian Mason, chief executive of electronic components company Electrocomponents.

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Frequently Asked Questions

How long is this episode of The Bottom Line?

This episode is 27 minutes long.

When was this The Bottom Line episode published?

This episode was published on October 14, 2010.

What is this episode about?

The view from the top of business. Presented by Evan Davis, The Bottom Line cuts through confusion, statistics and spin to present a clearer view of the business world, through discussion with people running leading and emerging companies.Evan and a...

Can I download this The Bottom Line episode?

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