#14: Chirag Bhojwani – From Silos to Systems: Building Guam’s Digital Front Door

In this episode, we sit down with Chirag Bhojwani—director of UOG’s Regional Center for Public Policy, instructor in public administration and legal studies, and former chief of staff at the Guam Legislature—to map out a practical playbook for modernizing how Guam works.  Chirag argues that Guam’s growth isn’t capped by ambition—it’s capped by silos and manual processes—and makes the case for a true digital front door that welcomes investment, speeds permits, and reduces friction across agencies.  We cover: What’s really slowing everything down: GFMS delays and a permit path that moves paper sequentially instead of simultaneously. Proof automation pays: a GPA pilot of robotic process automation with an ~900% ROI—and what scaling it island‑wide could unlock.  Turning data into buses: how UOG’s Regional Center is collecting GRTA data to unlock more federally funded routes—while training a student talent pipeline. Building faster without cutting corners: innovation zones that let inspectors work alongside projects—so new construction tech actually saves time.  Buying like a modern state: the Amazon–Oklahoma procurement model (local vendors listed once, instant payment flow) and what a Guam version could look like.  Why Taiwan is watching Guam: direct flights are increasing interest from Taiwanese firms—but investors still need clarity, speed, and reliable data.  “Front door” fixes: consistent messaging across EDA/Chamber/partners and a one‑stop, online first experience for permits, licensing, and inquiries.  Changing the mindset: a Medicaid group‑procurement bill that saved money—and why fear of “who benefits” slows down commonsense reforms.  If you’re in government, business, or simply care about Guam’s future, this conversation swaps buzzwords for systems, scale, and execution—and shows exactly where to start. Listen now—and see what a real digital front door could do for Guam.