14. I almost passed out when I went deeper with retention numbers... episode artwork

EPISODE · Mar 8, 2022 · 27 MIN

14. I almost passed out when I went deeper with retention numbers...

from Salon Owner School · host Find us at "The G Code" for up-to-date podcasts!

Heather shares what she found while digging through her salon's guest retention numbers and why what she saw shocked the heck out of her. Join her and Jen Baudier as they dive into the work they've been doing to radically improve this benchmark that is so important to our businesses. 

Episode metadata supplied by the publisher feed · Published Mar 8, 2022

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14. I almost passed out when I went deeper with retention numbers...

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