#14 The rational and emotional sides of Customer Experience w/Annette Franz

from Customer Service Culture [EN] · host Paolo Fabrizio

In this episode I'm hosting Annette Franz, Customer Experience expert, talking about what brands need to do in order to achieve excellent results using CX.*** *** ***Read full article here: http://bit.ly/Podcast-14ENG*** *** ***

Episode metadata supplied by the publisher feed · Published Jan 27, 2016

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#14 The rational and emotional sides of Customer Experience w/Annette Franz

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