#140 - Navigating the ServiceTitan KPI Minefield with Danny Peavey

In this episode of Owned and Operated, hosts John Wilson and Jack welcome back Home Service Engine Founder Danny Peevey to discuss the complexities and challenges of making KPI, data-driven decisions in the home services industry. What starts with a talk on the importance of site visits and peer comparisons then turns to the complexities of ServiceTitan and the importance of knowing what to do with all that data. Do your employees know how to effectively use KPIs and the data you’re gaining from your business? Learn more about Sagan Passport and what it can do for your home service business hiring needs:Episode Hosts: 🎤John Wilson: @TheWilsonCompanies on TwitterJack Carr: @TheHVACJack on TwitterEpisode Guest:Danny Peavey: @heydannypeavy on TwitterLearn More About Home Service Engine HereLearn More About What ServiceTitan Can Do For Your BusinessSpecial Thanks to Avoca AI Coaching and TrainingLooking to train your call center and technicians back on their calls? Get better performance today with the power of Avoca AI, as your staff learns their pain points and improves end-to-end. We have a special promo code available if you schedule now: ‘OWNED’.Click here to schedule your demo today.Send Us Mail!More Ways To Connect with O&OJohn's Podcast YouTube ChannelOwned and Operated Newsletter Bonus Videos From JohnLeave a ReviewJohn Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC📌 Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.