#140 Spiacente, il problema non è di nostra competenza

from Customer Service Culture · host Paolo FABRIZIO

Quante volte ti hanno detto 'il problema non è di nostra competenza?' Come ti sei sentito? Quanto ti ha dato fastidio? In questo podcast Paolo Fabrizio disamina le dinamiche che determinano l'abbandono del cliente a sé stesso, proprio nel momento del bisogno.

Episode metadata supplied by the publisher feed · Published Oct 3, 2018

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#140 Spiacente, il problema non è di nostra competenza

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