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141. Effective Patient Communication: Scripts for Collections, Cancellations, and Going Out-of-Network with Ragan Hartman of Fortune Management

EPISODE · Jan 27, 2026 · 41 MIN

141. Effective Patient Communication: Scripts for Collections, Cancellations, and Going Out-of-Network with Ragan Hartman of Fortune Management

from Growth in Dentistry: A Dental Intelligence Podcast

In this episode of the Growth in Dentistry podcast, Steve Jensen sits down with Ragan Hartman, a dental industry expert with over 27 years of experience in healthcare management and executive coaching. Ragan shares actionable verbal skills and scripting techniques to address common challenges facing dental practices today and provides actionable scripts to use in your practice. Listen in to hear more about: The power of words in dentistryHandling accounts receivableMitigating cancellationsManaging no-showsGoing out-of-networkHandling escalations...and so much more!Want to reach out to Ragan and get a copy of the scripting guides she mentioned? You can call/text her at 931-808-8820 or email her at [email protected]. You can also contact her via the Fortune Management website: https://www.fortunemgmt.com/profile/ragan-hartman. See a demo of DI and get a $50 gift card: http://get.dentalintel.net/podcast.

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141. Effective Patient Communication: Scripts for Collections, Cancellations, and Going Out-of-Network with Ragan Hartman of Fortune Management

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