141.Eficiência e eficácia organizacional

from EmGotas · host Walter Gassenferth

No dicionário, eficiência “é a capacidade de produzir um efeito”, denota a ação propriamente dita; já eficácia “é a qualidade daquilo que produz o resultado esperado”, denota o tipo de resultado da ação. Tema: educação empresarial.

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