141: Empathic Team Leadership, With Brian Fielkow

Ever since the landmark concept of 'managing by walking around' (MBWA), there has been a growing realization that great leadership is more than pulling the levers of execution. Increasingly, there is a growing understanding that being able to 'walk in the shoes' of employees and team members is of critical importance for producing business results.In this episode, we meet Brian Fielkow, who is the CEO of Jetco Delivery (Houston) and EVP/Board member of The GTI Group (Montreal). He is also a recognized thought leader and the author of several books including 'Driving To Perfection'. Brian’s key leadership roles include culture integration, strategy, marketing & sales, and safety.My Favorite Quotes from Brian Fielkow in this episode, (paraphrased):“When it comes to team leadership, you need to learn both offense AND defense!”“Teams need to be strong on the inside and unbeatable on the outside!”“When you get the right people and the right processes on a team, that's when you get harmony!”"We need to go beyond the 'executive' in CEO, and become 'Chief Empathy Officers!"The best ways to connect with Brian Fielkow online are:Personal Website: https://www.brianfielkow.com/Company Website: https://www.jetcodelivery.com/LinkedIn: https://www.linkedin.com/in/brianfielkow/About the PROFITABLE HAPPINESS™ Podcast:The Profitable Happiness™ Podcast features stories from highly successful CEOs, Business Leaders, and Experts who exemplify the use of Inspirational Leadership, Employee Happiness, and Harmonious Teams to build business profitability.  https://drpele.com