142: Cuscal | Bianca Bates

In Episode 142 of the Fintech Chatter podcast, Dexter Cousins chats to Bianca Bates, Chief Client Officer and Deputy CEO of Cuscal about their recent acquisition of Basiq. Bianca Bates is one of the most respected leaders in Fintech. Tune in as Bianca shares Cuscal's rich history of innovation from opening Australia's first ATM to building a digital bank from scratch.Dexter and Bianca discuss Cuscal's push into CDR with the acquisition of Basiq. And they also talk about Cuscal's continued support for the Fintech ecosystem.In the second part Bianca shares her leadership tips. They discuss the challenges of leading remote workforces, how to manage mental health and how to keep relevant in a rapidly changing environment. About BiancaBianca was appointed to the role of Chief Client Officer & Deputy CEO in December 2020. As well as leading Cuscal’s Product, Client Services and Operations teams, Bianca is Craig Kennedy’s delegate, and is involved in Cuscal’s engagement with industry bodies, regulators and shareholders.Bianca has over 20 years’ experience in financial services with large and complex US and Australian companies, both public and private. Prior to Cuscal she worked in senior legal and compliance company secretariat roles with Genworth, GE Capital and DLA Phillips Fox.About CuscalCuscal is Australia’s leading provider of payment solutions, partnering with mutuals, banks (large and small), fintechs, and corporates who provide payment services to their customers. For over 50 years, Cuscal has championed competition in banking and payments in Australia. Today Cuscal is focused on enabling the future for clients, bringing to life the platforms and tools needed to compete and succeed in Australia’s rapidly evolving digital economy.Send us Fan MailConnect on with Dexter Cousins on LinkedinHire Exceptional Fintech TalentSubscribe on LinkedIn