#142 - TR Miller's Brian Sloan and Scaling a Multi-Generational Business

In this episode of 'Owned and Operated,' John Wilson talks with owner Brian Sloan from TR Miller to discuss the nuances of business management and growth in HVAC and plumbing. What was the process for Brian of transitioning from a hands-on operator to a business owner mindset, learning the intricacies of multi-location management, and finding the importance of strategic partnerships? Brian shares his experiences with TR Miller’s growth trajectory, the lessons learned from slowdowns and operational challenges, and the significance of maintaining a balance between customer service, employee engagement, and financial performance. Learn more about Sagan Passport and what it can do for your home service business hiring needs:https://ownedandoperated.saganpassport.comEpisode Hosts: 🎤John Wilson: @TheWilsonCompanies on TwitterJack Carr: @TheHVACJack on TwitterEpisode Guest:Brian Sloan: @BSloan25 on TwitterLearn more about TR Miller HVAC and PlumbingService Scalers can help determine your PPC, SEO, and even LSA. Right now they’re running a special $99 digital marketing audit where they’ll take a look under the hood of your marketing, tell you what’s working, and where you can optimize. Schedule today!https://www.servicescalers.com/auditSend Us Mail!More Ways To Connect with O&OJohn's Podcast YouTube ChannelOwned and Operated Newsletter Bonus Videos From JohnLeave a ReviewJohn Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC📌 Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.