#143 Deductibles Just Reset. Here's How to Avoid the Collections Nightmare episode artwork

EPISODE · Jan 9, 2026 · 13 MIN

#143 Deductibles Just Reset. Here's How to Avoid the Collections Nightmare

from NatRevMD · host NatRevMD

Send us Fan MailIt’s January, and that means deductibles have reset. For most medical practices, this is the start of a patient collections nightmare that cripples cash flow in February and March. But it doesn’t have to be.The root of all patient AR is a failure to communicate. In this episode, you’ll get a 3-step playbook to get ahead of the Q1 AR explosion by setting clear expectations with your patients.In this episode, you will learn: The exact script your front desk must use to eliminate patient “sticker shock.”Why you must verify benefits for every single patient in Q1, with no exceptions.How to make upfront payment collection a standard, non-awkward policy.This 15-minute episode provides a clear, urgent strategy to protect your cash flow and save your team from chasing debt all quarter. Don’t start the year in a hole.Resources Mentioned:Free Checklist: Download the Eligibility Billing Verification Checklist at https://natrevmd.com/eligibility-billing-verification/

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Send us Fan Mail It’s January, and that means deductibles have reset. For most medical practices, this is the start of a patient collections nightmare that cripples cash flow in February and March. But it doesn’t have to be. The root of all patient AR is a failure to communicate. In this episode, you’ll get a 3-step playbook to get ahead of the Q1 AR explosion by setting clear expectations with your patients. In this episode, you will learn: The exact script your front desk must use to ...

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#143 Deductibles Just Reset. Here's How to Avoid the Collections Nightmare

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