143 - Malorie Peacock - Employees Can’t Read Minds: Michael and Malorie on Law Firm Training

Lawyers constantly receive training in the form of CLE. However, training staff members in the day-to-day running of a law office is no less important to a successful practice. Nobody comes into a law firm knowing everything. Ongoing reminders and documented procedures are needed for employees to learn new things, retain information, and correct mistakes. On this episode of Trial Lawyer Nation, host Michael Cowen speaks with his fellow partner and trial attorney Malorie Peacock about how, why, and when to train employees at every level of the firm, from clerks and receptionists to paralegals and litigators.  Tune in to hear Michael and Malorie discuss their approach to training at Cowen Rodriguez Peacock and lessons they’ve learned through years of training “trial and error”. Every office trains differently, but as they point out, there are some starting points and areas of emphasis that can help every firm implement a training program that is mission-focused and effective.  Featured GuestName: Malorie J PeacockAbout: Malorie J Peacock is a Partner at Cowen Rodriguez Peacock. She was born and raised in San Antonio, Texas and received her J.D. from the University of Houston Law Center. During her time with Cowen Rodriguez Peacock, Malorie has worked on numerous commercial vehicle, trucking, and wrongful death cases. Malorie brings close attention to detail, commitment to finding safety issues and areas of neglect, continued utilization of technology and cutting-edge visuals in cases, along with a sincere passion to help those who have been hurt, to each and every case.Company: Cowen Rodriguez PeacockConnect: LinkedInConnect with Trial Lawyer Nation☑️ Follow us on Twitter, Facebook, Instagram & LinkedIn.☑️ Subscribe to Trial Lawyer Nation on Apple Podcasts, Spotify, or YouTube.In this popular and award-winning podcast for trial lawyers, noteworthy author, sought-after speaker, and renowned trial lawyer, Michael Cowen explores critical topics distinctive to the legal profession with some of the biggest names in the industry – specifically focused on developing extremely efficient law practices, securing a competitive edge in the industry, and wildly excelling in the courtroom.Produced and Sponsored by LawPods.