144: Clear is Kind ft. Dr. Kristen Eichhorn

In this episode, host Alex sits down with Dr. Kristen Eichhorn — Interim Provost, Dean of Graduate Studies, Interim Dean of the College of Business and Entrepreneurship at SUNY Oswego, published relational scholar, and co-author of Interpersonal Communication: Building Rewarding Relationships — for a conversation about what it really means to communicate well, why most of us are doing it wrong, and how fixing the way you talk to people can change everything in your business, your leadership, and your life.Kristen has spent nearly two decades at SUNY Oswego, growing from Assistant Professor of Communication Studies into one of the institution's most senior leaders — overseeing three roles simultaneously, growing graduate enrollment by 34%, championing lactation rooms in every campus building, and creating real access for the adult learners who were told the system wasn't built for them. She is also the current President of the Northeastern Association of Graduate Schools. And she did all of it by doing one thing better than almost anyone Alex has ever sat down with: she listened.This conversation is a masterclass. And it will leave you looking at every difficult conversation you've been avoiding very differently.💬 Topics we cover:Why there is no perfect communicator — and what you're actually signing up for when you commit to getting betterThe single most common miscommunication mistake people make — and why most conflict has nothing to do with youWhy every issue in business and leadership ultimately boils down to a communication breakdownWhat it really means to be proactive with hard conversations — and why clear is kindHow to exercise the apology muscle — and why starting is always the hardest partWhat it took to create a culture where every woman at the table felt safe enough to speak upWhat one woman at a table means vs. six — and why that difference is transformationWhat Kristen has learned about stretching people — and why the best relationships are the ones that make you growIf you've been avoiding a hard conversation, carrying a miscommunication you never addressed, or wondering why your relationships keep hitting the same wall — this is the episode for you.New episodes drop every Monday. Ready to Cultivate? Hit Subscribe.Connect with Kristen on LinkedInCheck out Ronald McDonald House CNY ⁠⁠upcoming events⁠⁠⛺️ Learn more about ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Camp Collective⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠📝 Follow Cultivate with Alex Canavan on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Substack⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠🎥 Follow Cultivate with Alex Canavan on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Apply⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to be a guest on CultivateConnect with Alex Canavan, the host of Cultivate on her ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ & ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠This episode is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Diam Media Group⁠⁠⁠⁠⁠⁠⁠⁠⁠