146: 7 Steps to Manage Workplace Conflict

“Whenever you're in conflict with someone, it always starts with you.” In this solo episode, Jay breaks down a practical, experience-driven framework for navigating conflict in the workplace and beyond. Drawing from his own experiences, coaching conversations, and lessons from last week’s episode, he shares a 7-step approach to help you move from reactivity to intentional, effective communication. From managing your emotions and understanding your triggers to practicing conversations, adjusting tone, and leading with vulnerability, this episode emphasizes an inside-out approach to conflict resolution. If you want to strengthen relationships, communicate more effectively, and lead with greater awareness, this episode offers a clear path forward. Notable Quotes “Whenever you're in conflict with someone, there is one factor that can make the difference between damaging your relationship and deepening it. That factor is attitude.” — William James “The default for how we manage conflict is to focus our attention on the other person.” — Jay Abbasi “Every time you're triggered, there is a learning opportunity.” — Jay Abbasi “When you share vulnerably from the heart in a kind and respectful way, you're going to open up the conversation.” — Jay Abbasi Resources and Links Jay Abbasi Website: https://jayabbasi.me/ LinkedIn: https://www.linkedin.com/in/jayabbasi/ Instagram: https://www.instagram.com/jayabbasi_/ Facebook: https://www.facebook.com/thejayabbasi/ YouTube: https://www.youtube.com/@jayabbasipodcast Get Featured on “Unstuck” Want to have your story featured on “Unstuck”? Submit your story through the link below, and Jay may choose to highlight your story on a future episode and offer you personalized advice on how to overcome any challenge. Submit Your Story  Join Us Next Time On Monday’s episode, you’ll meet Lauren, a VP in the tech industry who has achieved success on paper but feels disconnected, unfulfilled, and uncertain about what comes next. Jay is joined by Colleen Pimentel, tech executive, coach, and author of Second Act, to explore how high achievers can rediscover purpose, navigate transition, and build a meaningful next chapter.