15.0 CONFLICT RESOLUTION FOR WOMEN: LISTENING SKILLS THAT TRANSFORM DIFFICULT CONVERSATIONS

Have you had conversations break down before they ever got resolved? In this episode of PeaceMaking on Purpose, we focus on two powerful, practical communication skills that can completely change the direction of conflict: attending skills and open-ended questions. If you’ve ever been told “you’re not listening”—or you’ve walked away from a conversation feeling frustrated, or shut down—this episode will help you develop the kind of listening that builds trust and creates real connection. You’ll learn: What attending skills are and how they communicate presence, safety, and respect How body language, eye contact, and removing distractions impact difficult conversations Why people can feel when you’re physically present but mentally absent The difference between closed questions vs. open-ended questions How to ask better questions that invite clarity instead of defensiveness We also unpack an important insight from communication research and neuro science: The words we use to ask questions will activate parts of the brain that will either facilitate open discussion or shut it down with defensiveness. This small shift in language can have a powerful impact on how your conversations unfold—especially in moments of tension. Whether you're navigating marriage conflict, workplace tension, or strained relationships, these tools will help you move from reactive communication to intentional peacemaking and emotional intelligence. Because when you learn to be fully present—and ask the right questions— you don’t just manage conflict… you create space for understanding, connection, and lasting change.