15 AMEC - La importancia de la IA en el Customer Experien...

What this episode covers

En este capítulo del podcast escucharás a la Directora de la AMEC, Marta Santiago junto con Rubén Rivera con 23 años de experiencia en empresas de alta tecnología con éxito probado, realizando estrategias de marketing, ventas, socios así como satisfacción del cliente, soluciones en la nube, telecomunicaciones y muchas más. Su trayectoria lo ha llevado a trabajar en compañías transnacionales como Avaya Communications de México, Schneider Electric, NICE Systems México, Enghouse Interactive SAS y actualmente es Director de Marketing y Ventas en Atento México. En este capítulo, Rubén nos habla acerca de las tendencias, retos y acciones fundamentales que son importantes a implementar en conjunto con la IA y el CX para así ofrecer mejores experiencias a tus clientes. Escuchanos en Spotify, Apple Podcast, Google podcast y iVoox Siguenos en: LinkedIn: https://www.linkedin.com/company/amec-m%C3%A9xico/ Facebook: https://www.facebook.com/AMECMex?mibextid=LQQJ4d ¡Forma parte de la Familia AMEC! https://amecmexico.com/socio/

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Frequently Asked Questions

How long is this episode of El Podcast de Experiencia del Cliente?

This episode is 31 minutes long.

When was this El Podcast de Experiencia del Cliente episode published?

This episode was published on March 26, 2024.

What is this episode about?

En este capítulo del podcast escucharás a la Directora de la AMEC, Marta Santiago junto con Rubén Rivera con 23 años de experiencia en empresas de alta tecnología con éxito probado, realizando estrategias de marketing, ventas, socios así como...

Can I download this El Podcast de Experiencia del Cliente episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.