15. Why a Retail Loyalty Program is Valuable

Have you ever gotten a free drink at Starbucks, earned cash back at Target, or paid a lower price for an item at Ikea? If so, you've experienced the joy of a retail loyalty program.  Retail loyalty programs are valuable to consumers because they get free items, discounts, or special offers. But for independent retailers, offering a rewards program can give you valuable insights into your customers' buying habits, retain the customers who are most likely to buy from you again, and boost your bottom line.  Listen to this episode to learn why a retail loyalty program is a smart move for your store and how to implement one in your indie retail business.  For show notes, including links to anything I've mentioned in this episode, visit www.savvyshopkeeper.com/episode15.  Kathy Cruz is an Independent Retail Coach who helps store owners work smarter, profit more, and grow their brick and mortar businesses. Connect with Kathy and learn more here: Website: Retail Business Coach For Brick & Mortar Store Owners • Savvy Shopkeeper Instagram: @savvyshopkeeper Mastermind Group: Master Shopkeepers