#151 Compassionate Cultures in Health Care

In this episode of the HSE Talking Health and Wellbeing Podcast, host Noreen Turley is joined by Professor Michael West to explore how organisational culture shapes the wellbeing of staff and the quality of care across our health services. Drawing on his decades of research and experience with health systems, Michael discusses what compassionate leadership looks like in practice and how it can help create healthier, more supportive cultures for staff, patients and service users.   They talk about the realities and pressures facing healthcare staff across many organisations and health systems, how cultures develop and change over time, and the growing evidence for more compassionate, inclusive and partnership-based approaches to leadership that work with staff, patients and service users as genuine partners in care. Michael shares practical, everyday actions – such as listening with real attention, supporting teams, and prioritising staff wellbeing – that can help shift organisational culture and sustain people working in complex, high-demand environments.   Whether you are a senior manager, a team lead or working on the frontline, this conversation offers insight, encouragement and very practical ideas to support healthier, more compassionate organisational cultures across our health services.   Core behaviours of our culture [email protected]   Produced by GKMedia.ie