152: The One Thing: Empathy in Uncomfortable Situations with Lauren Hermann MS, CCC-SLP

This episode is about empathy in uncomfortable situations (e.g. when colleagues challenge your practice, patients get angry with your recommendations, doctors/nurses push back). We will discuss how stepping out of your own experience and expertise and putting energy into understanding the experience, anger, and frustration of others can be a powerful tool towards mutual growth, even if it’s the most uncomfortable part of your job. Check out the great resources at https://www.speechuncensored.com/podcastepisodes/152