#154 - Building an engaged online community | Willa Tellekson-Flash & Cissy Hu

Online communities that surround online brands can evolve quickly, and when the conversations start to develop between members or are led independently by extra-engaged VIP members, that’s where the real magic comes into play. Look for multiple new shows per week on A Whole New Level, where we have in-depth conversations about metabolic health and how the Levels startup team builds a wellness movement from the ground up in the health and wellness tech industry. Sign Up to Get Your Free Ultimate Guide to Glucose: https://levels.link/wnl Levels helps you see how food affects your health, empowering you with the tools needed to achieve health goals and improve healthspan. Levels Members gain access to the Levels app and continuous glucose monitors (CGMs), providing real-time feedback on how diet and lifestyle choices impact your metabolic health. Look for new shows every month on A Whole New Level, where we have in-depth conversations with thought leaders about metabolic health. 🎙 What Levels’ Cissy Hu and Public’s Head of Community Willa Tellekson-Flash discuss: (05:33) – Be the first to share (11:38) – The mission of Public (19:07) – Follow up on conversations (20:38) – Be curious (21:24) – Be an active listener (26:58) – Write in an approachable way (37:39) – Create a safe community (38:44) – Reframe your mindset (43:44) – Lead by example (46:04) – What does a community manager do? (49:50) – Be clear about your responsibilities Transcripts & Show Notes 🔗 Helpful links: Watch the conversation: https://youtu.be/LJ4QGSv2UrM Find us on YouTube: https://youtube.com/levelshealth?sub_confirmation=1 Connect with Willa on Twitter: https://twitter.com/willactf