#155: Nuts & Bolts of the CX

As we start to build or tweak or refine your Client Experience, we need to get the foundational parts in place of the CX. We're calling this episode the nuts and bolts. Specifically answering when the CX starts, when (or if) it ends and the 2 part formula that makes up the CX. Resources mentioned in this episode can be found on the show notes page at www.staceybrownrandall.com/155.

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This episode is 24 minutes long.

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This episode was published on June 1, 2021.

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