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PODCAST · business

Roadmap to Referrals

by Stacey Brown Randall

You deserve referrals naturally… without manipulating, incentivizing or even asking. Join Stacey Brown Randall every week on the Roadmap to Referrals podcast where she shows you how to grow your business by referrals so you can stay in your expert space (attorney, financial advisor, realtor, consultant, coach, interior designer, etc.) AND leave behind the worry of being seen as the "always hustling salesperson." If you need a direct and practical roadmap to follow to generate referrals naturally, this podcast is the answer. Stacey's journey from business failure to success changed when she learned to go against the traditional referral advice and started generating referrals naturally and consistently. When you're ready to go deeper, you can join her for the next level inside her coaching program, Building a Referable Business™.

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Episodes

  1. Ep #436: Referral Implementation Levels

    What if generating referrals consistently has less to do with finding the perfect tactic and more to do with how you implement your strategy? I'm wrapping up my Referral Fundamentals series by breaking down the three Ps: processes, plans, and parlance, or the language you use to plant referral...

  2. Ep #435: Your Referrals Are More Than One Tactic or Script

    What if the referrals you've been chasing are already hiding inside your business? In this referral fundamentals episode, I'm exploring why generating referrals takes more than a single tactic or script; it's about building a strategy that works naturally within your business. You'll walk away…

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  3. Ep #434: Growing Your Interior Design Business with Referrals

    Are referrals really something you can build into your business for the long haul? In this episode, I'm bringing back interior designers Amy Peltier and Darci Hether for a "Where Are They Now?" conversation about what they've learned about referrals and what they still use today. You'll hear how...

  4. Ep #433: What Must Exist for Referrals

    Have you ever wondered why referrals happen consistently for some businesses but only sporadically for others? I'm breaking down referral fundamental number four and the two things that must exist for a referral to happen: desire and opportunity. You'll learn which one you can actually influence...

  5. Ep #432: What We Never Compromise with Referrals

    At the foundation of my referral methodology is one simple belief: you should not have to compromise who you are or your relationships to grow your business by referrals. In this episode, I unpack why that philosophy matters and why I believe the way you generate referrals should allow you to…

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  6. Ep #431: Referrals Step by Step

    Are you networking like crazy but still not seeing the referrals you want? In this episode, I'm talking with South Florida real estate attorney Angelique Thomas about what happened when she returned to Florida and had to rebuild her professional network from scratch. Angelique shares how one…

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  7. Ep #430: Where Referrals Fit in Your Sales Strategy

    What if referrals aren't supposed to be part of your prospecting or marketing strategy at all? We're continuing our Referral Fundamentals series by breaking down where referrals actually belong in your sales and business development strategy. I'll explain why referrals need their own intentional...

  8. Ep #429: How You Define Referrals

    Do you really know when a referral is a referral? I'm kicking off my Referral Fundamentals series by breaking down what people commonly get wrong about referrals and why those distinctions matter. I'll also explain the important differences between referrals, introductions, and word-of-mouth…

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  9. Ep #428: Surprise Episode

    Can referral advice from 2019 still help your business in 2026? Absolutely. In this special compilation episode, I'm revisiting three questions from some of my earliest Q&A episodes, with my kids interviewing me when they were just 8, 10, and 11 years old. The technology and tactics around us may...

  10. Ep #427: Why Great Service Doesn't Automatically Generate Referrals

    What if you're doing incredible work for your clients, but the referrals still aren't coming consistently? That's exactly where my conversation with Kelly Brubaker of the Your Profitable Law Firm podcast took us. I loved this conversation because she was asking the referral questions so many...

  11. Ep #426: The Referral Opportunities Most Never Plan For

    Are you overlooking referral opportunities simply because you don't recognize them as referral opportunities? In this short episode, I'm sharing seven situations that naturally happen in growing businesses and how these moments can create opportunities for referral ROI. I'll explain why…

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  12. Ep #425: Referral Strong for 7+ Years

    Can a referral strategy continue to deliver results years after you first learn it? Recently, I caught up with one of my alumni clients, attorney Katherine Taylor. After working together, she went from averaging just 12 referrals a year to consistently generating 65-85 referrals annually. Learn...

  13. Ep #424: Are Referrals Your Untapped Growth Lever?

    Is the biggest opportunity to grow your business hiding inside the referrals you are already getting? Attorney Terry Bruner talks about why his firm, despite generating 85% of its revenue through referrals, decided it was time to build a real referral system. Terry shares the mindset shifts,...

  14. Ep #423: Are You Overlooking Your Best Referral Opportunities?

    What if your referral data is already telling you exactly where to focus? In this episode, I share the simple framework I use to determine whether you should strengthen existing referral sources or cultivate new ones. You'll learn how to build a referral strategy based on data not guesswork, so…

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  15. Ep #422: Breaking Down the Referral Work

    Have you ever wondered what actually goes into generating referrals without asking? In this episode, I'm sharing what I teach my clients to generate consistent referrals without asking, paying incentives, or relying on awkward conversations. I'll walk you through my Three Ps framework and explain...

  16. Ep #421: What's Really Behind More Referrals

    What if wanting more referrals isn't actually about getting more clients? This is something that almost no one talks about when it comes to referrals. Yes, referrals generate leads and revenue, but they also create something much deeper. I'll share the three questions every business owner is…

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  17. Ep #420: Referral Masters Think Differently

    Have you ever wondered why some business owners consistently receive referrals while others struggle to generate them? In this episode, I'm sharing why building a referral-based business starts with your mindset long before you implement any referral strategy. I'll also walk you through the first...

  18. Ep #419: Intentionally Designing Your Business

    For this week's podcast takeover, I'm turning the microphone over to Ivy Slater, host of Her Success Story podcast. I share the story behind my business journey, the lessons I learned from a failed company, and how generating 112 referrals in my first year as a coach completely changed the...

  19. Ep #418: Referrals & Profits Go Hand in Hand

    In this special podcast takeover episode, I'm joining forces with Ryan Kimler from the Net Profit Podcast to share my unique approach to generating referrals without the awkward ask. Hear about creating a referable client experience that focuses on how your customers feel, rather than just the...

  20. Ep #417: Get More Clients

    Get ready for another podcast takeover! I'm thrilled to have Shauna Lynn Simon, the powerhouse behind the Real Women, Real Business podcast, flip the script and interview me on this episode of Roadmap to Referrals. As a business coach who helps "Accidental CEOs" build game-changing systems and...

  21. Ep #416: Leveling Up Your Referral Quality

    What happens after you've figured out how to consistently generate referrals? In this Where Are They Now episode, I sit down with alumni client Jackie Ho, architect and co-founder of Ho & Lacy Architecture, to discuss her referral journey. Jackie shares how she moved from needing more referrals…

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  22. Ep #415: What Referrals Really Gave Me

    What happens when referrals become the foundation of your business growth? In this episode, I'm sharing a personal reflection on the impact referrals have had on my business, my family, and the life I've been able to build. I'm sharing this to remind you that referrals are about more than…

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  23. Ep #414: How Much of Your Business Should Come from Referrals?

    A question I hear often is, "How much of my business should come from referrals?" You may be surprised that my answer isn't 100%. I'll walk you through real client examples that show how understanding your percentages can reveal untapped growth potential and help you build a more balanced…

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  24. Ep #413: Building a Client Acquisition Engine with Referrals

    Have you ever wondered why some referrals become clients quickly, while others go nowhere? In this episode, I'm joined by Jeremy Kanne, a fractional CMO who works with manufacturers, to discuss what it truly takes to build a referral strategy that lasts in the long term. Jeremy shares how his...

  25. Ep #412: How To Do a 7 Minute Referral Quarterly Review

    What if reviewing your referrals only took 7 minutes? In this episode, I walk you through exactly what to track, measure, and review each quarter to stay in control of your referral growth. If you're ready to stop overcomplicating things and start generating more consistent, predictable…

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  26. Ep #411: Referrals Now & Forever

    What happens when you stop asking for referrals and start building a system instead? In this "Where Are They Now?" episode, I reconnect with David Ferguson, a financial advisor and past client who implemented my referral strategies years ago and never looked back. We talk about what changed, what...

  27. Ep #410: Turn Clients and Event Organizers into Your Best Promoters

    It's time for another podcast takeover episode! I'm sharing an interview I did on Speaking Your Brand with Carol Cox, where we talk about why great work alone isn't enough to get referrals and what it really takes to become referable. If you've been relying on hope, great service, or the…

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  28. Ep #409: If I Can't "Train" My Referral Sources, What Do I Do?

    Are you trying to control who your network sends your way? In this episode, I'm revealing why "training" your referral sources actually backfires, and what really works instead. You'll learn how to build real relationships that drive consistent, high-quality referrals without asking, so the right...

  29. Ep #408: How Do I Use Networking to Get More Referrals?

    If you've ever joined a networking group hoping it would lead to referrals, only to feel disappointed, you're not alone. We are continuing our 3-part series on getting more people to refer you. Today, we're focusing on how to use networking the right way to generate referrals without asking for...

  30. Ep #407: I Need More People Referring Me!

    If you've ever thought, "I need more people referring me," you are not alone. This is the first episode of a new three-part series, where I answer the most common questions I get about building a referral network. But before you jump in, there are five questions you need to answer first. Skip…

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  31. Ep #406: Secret to Referral Growth = Just Get Started

    What if the secret to referral growth has nothing to do with the perfect strategy and everything to do with just getting started? Realtor Marcellus Heath spent nearly a year following my work before finally taking the leap into the BRB coaching program. Learn what happened when he stopped...

  32. Ep #405: Can you Answer this Referral Question?

    What if one question could unlock your referral growth? In this short but powerful solo episode, I ask a single question that has the potential to shift the way you think about referrals entirely. It may sound simple. But your answer might surprise you. Resources and links mentioned in this…

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  33. Ep #404: A Decade + of Referral Growth & Success

    We're excited to launch our new "Where Are They Now" series, spotlighting former clients and how referrals have shaped their success since working together. First up is Amanda Mingo, a personal injury attorney and one of my very first clients. Over the past decade, she has transformed her…

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  34. Ep #403: Three Do's of Generating Referrals

    Last week, we explored three don'ts of referrals, helping you shift your mindset about what it means to receive them. This week, we're focusing on the positive. I'm diving into three powerful dos for generating referrals for your business that you can implement right away. Resources and links...

  35. Ep #402: Three Don'ts of Generating Referrals

    Wondering why your referral efforts aren't paying off? I am sharing three things you might be doing that are holding you back from generating consistent referrals. Join me as we explore three referral don'ts and set the stage for next week's episode, where I'll share three things TO DO to help…

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  36. Ep #401: Importance of Referral Sources

    Who are the real MVPs sending business your way? Your referral MVPs are what I like to call your low hanging fruit, so don't ignore them! Stop spending energy chasing cold leads when you've got trusted advocates already in your corner. I'll show you how to identify these referral champions and…

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  37. Ep #400: The 5 Referral Metrics You Must Track

    In this special 400th episode of The Roadmap to Referrals, I'm excited to celebrate this milestone with you by revealing the five referral metrics you need to be tracking to boost your referral success. By the end, you'll know exactly what to track, where to track it, and how these metrics lead…

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  38. Ep #399: How Your Founder Type Influences the Business You Build

    As a business owner, do you know your founder type? Due to the popularity of last year's podcast takeover series, I am welcoming Naomi Gora, Founder of Brand Whisperers, to take over this episode. Naomi has developed a founder type assessment that helps business owners better understand their...

  39. Ep #398: Must Have Referral Strategies for 2026

    Want to make this your best referral year yet? I'll share three powerful referral strategies to help your business thrive in today's ever-changing market. Trust matters more than ever, and your prospects are seeking genuine connections. I'll show you exactly how to deliver that authenticity…

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  40. Ep #397: How to Calculate Referrals for 2026

    Trying to figure out how many referrals you need to reach your client goals? Let's move beyond guesswork and focus on real numbers. I'll guide you through a practical case study that shows you exactly how to hit your targets. Together, we'll create a clear roadmap for getting the referrals you…

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  41. Ep #396: Making Sense of Your Referral Data

    Ever wondered how many referral sources you really need to grow your business? I tackle a question from a listener who asked, "How many referral sources should I ideally seek to work with?" If you've ever felt overwhelmed by the numbers thrown around by so-called experts, you're not alone. Join…

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  42. Ep #395: How to Accelerate Your Referral Growth

    She didn't come to play; she came to win! Learn how Candice Frazer's winning mindset propelled her referral generation and accelerated her business growth. After attending our last Referral Accelerator workshop, Candice achieved an incredible 282% ROI—proof that the right strategies yield real...

  43. Ep #394: Most Listened to Episode of All Time

    To wrap up the year, I've got a special treat for you. We're replaying our most popular episode ever! The insights shared in this episode remain just as powerful and relevant today as when they first aired. Feeling stuck when it comes to sales? Not sure how to keep those new clients coming in?...

  44. Ep #393: Most Listened to Episode of 2025

    As is tradition, I'm sharing my most listened-to episode of 2025! Join me as I dive into four powerful tactics to kickstart your referral game in the new year. Whether you're looking to reconnect with past prospects or cultivate new referral sources, I've got you covered. Plus, I'll walk you...

  45. Ep #392: Horizon Destination Planning

    What if you could redefine your future without the pressure of traditional goal setting? Join me as I welcome Kathy Brown, who shares her unique Horizon Destination Planning Framework. Discover how to create a vision for your life that goes beyond mere accomplishments and learn how to set…

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  46. Ep #391: Building a Sustainable Pipeline with Referrals… Without Asking For Them

    Ever wondered why some businesses seem to get referrals pouring in while others struggle? Join me as I share insights from my recent presentation at the Solo Summit hosted by Lettuce Financial, where I discuss the psychology behind referrals and why doing great work alone won't guarantee you a...

  47. Ep #390: Don't End the Year Without Doing This!

    Last week, we talked about the "gratitude effect" and its important role in recognizing our referral sources. In this episode, I am breaking down two essential actions you need to tackle before the year ends. Trust me, these are simple yet impactful actions that can strengthen your referral...

  48. Ep #389: The Gratitude Effect

    In this episode, we're diving into a topic that's close to my heart: gratitude. But we're not just talking about feeling thankful; we're exploring the gratitude effect and how it can supercharge your referral strategy! Join me as I share how expressing gratitude can transform your relationships...

  49. Ep #388: Authors Talking Shop

    Have you ever wondered what it's really like to write a book? Join me and my good friend, Mike Kim, as we share our experiences, challenges, and triumphs in the world of publishing. Mike and I cover everything from the mental hurdles of writing a second book to the evolution of our writing...

  50. Ep #387: The Referable Client Experience: Tackling Part 3

    Are you ready to become referable? Join me as I break down the final section of my new book, The Referable Client Experience. Part three focuses on bridging the gap to referrals, identifying your referral hot zones, and using the appropriate referral seed language at the right moments. Resources...

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ABOUT THIS SHOW

You deserve referrals naturally… without manipulating, incentivizing or even asking. Join Stacey Brown Randall every week on the Roadmap to Referrals podcast where she shows you how to grow your business by referrals so you can stay in your expert space (attorney, financial advisor, realtor, consultant, coach, interior designer, etc.) AND leave behind the worry of being seen as the "always hustling salesperson." If you need a direct and practical roadmap to follow to generate referrals naturally, this podcast is the answer. Stacey's journey from business failure to success changed when she learned to go against the traditional referral advice and started generating referrals naturally and consistently. When you're ready to go deeper, you can join her for the next level inside her coaching program, Building a Referable Business™.

HOSTED BY

Stacey Brown Randall

Frequently Asked Questions

How many episodes does Roadmap to Referrals have?

Roadmap to Referrals currently has 436 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.

What is Roadmap to Referrals about?

You deserve referrals naturally… without manipulating, incentivizing or even asking. Join Stacey Brown Randall every week on the Roadmap to Referrals podcast where she shows you how to grow your business by referrals so you can stay in your expert space (attorney, financial advisor, realtor,...

How often does Roadmap to Referrals release new episodes?

Roadmap to Referrals publishes regularly with 436 episodes available. Check the episode list for the typical release schedule.

Where can I listen to Roadmap to Referrals?

You can listen to Roadmap to Referrals on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.

Who hosts Roadmap to Referrals?

Roadmap to Referrals is created and hosted by Stacey Brown Randall.
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