155 | The Overlooked Art of Building Connection at Work | Scott McInnes with Christine Armstrong

In this week's episode, Scott McInnes sits down with Christine Armstrong, to dive deep into the critical importance of connection in the workplace. Together they explore how workplace trends have eroded relationships and the role of intentionality in creating a thriving organisational culture.  Christine offers practical strategies to rebuild trust at work and really nurture those vital human connections.    Key Takeaways:  Connection is a deliberate act, not a happy accident  Hierarchical and operational policies inadvertently undermine trust  Connection thrives on small, frequent interactions, not grand initiatives  Trust is the foundation for difficult conversations and authentic connection  The middle layer of work relationships has been lost to societal and organisational shifts  Organisations should design work around human needs, not assumptions of tradition  Simple listening and positive reinforcement are the most cost-effective trust builders    Timestamps:  00:00 Introduction to Connection in the Workplace  02:20 The Importance of Connection  05:20 Impact of COVID on Workplace Connections  08:09 Rebuilding Connections: Strategies and Initiatives  11:39 Creating Learning Moments and Engagement  14:12 Responsibility for Connection in the Workplace  19:50 Navigating Difficult Conversations  23:46 Assuming Positive Intent in Communication  27:02 Meeting Diverse Needs in the Workplace  30:40 Consequences of Weak Connections  35:06 The Power of Listening to Rebuild Connections       Connect with us:  LinkedIn  |  YouTube  |  Instagram     Connect with Christine:  LinkedIn |  Website