158: Meet Chelsea Kocis, The COO and Co-Founder of Swerve Who's Transforming the Model {and Ride} of Boutique Cycling

In this episode you'll learn: How Chelsea successfully implemented the concept of competition into her classes How they managed to bring teamwork and motivation to boutique fitness Why building community inside and outside the classroom is a major part of what they do What is a "speaker series" How often should change your packages and what is the best way to do so without overwhelming or confusing your customers What the hiring and training process looks like for Chelsea's company Ideas on employee retention that she practices with her team