158. Why Your Furniture and Tech Stack Might Be Costing You Members

A couch, a few desks, and a Wi-Fi password won't cut it anymore. In this episode, we sit down with Wesley Edmonds, Director of Workplace at Office Furniture Solutions, and Kurt Patrick, Senior Executive at Essensys, to talk about what it really takes to create a functional, flexible space, from physical design to digital infrastructure. They've both worked behind the scenes on hundreds of flex space projects. Their perspective? Too many operators underestimate the complexity of getting a space ready, and keeping it competitive. Here's what we cover: Why tech infrastructure should be part of the earliest planning conversations — not a bolt-on. Common mistakes in space design that hurt member experience and operational efficiency. How Wesley helps landlords and operators align vision with real-world furniture, flow, and budget. What the biggest operators get right when it comes to tech, access control, and back-of-house ops. Why speed to market matters — and how the right team can help you launch faster and smarter. If you're opening a space, refreshing your layout, or scaling a flex brand, this conversation will save you time, money, and headaches. Resources Mentioned in this Podcast: Wesley on LinkedIn OFS website Kurt on LinkedIn essensys website Connect with your Hosts: Connect with Giovanni on LinkedIn Connect with Jamie on LinkedIn Find Jamie on the Everything Coworking Podcast