#16: 2013 Reliability Data: The Ups and Downs

Find out what cars are reliable - and which ones are a pain - as we discuss results from Consumer Reports 2013 Auto Reliability survey. This year's survey has some surprises, including an unexpected fourth place finisher for most-reliable brand. Learn how reliable the Tesla Model S is from responses for over 600 cars. Complicated infotainment systems bring down some brands, while others also struggle to launch reliable new models. We also discuss what all of this means to a buyer, and highlight a change in recommended models due to IIHS crash test results.