#16 - Discovering Leadership - Ross Abbate

Welcome to Discovering Leadership with Ross AbbateFor the final episode of Season 1, we're joined by Ross Abbate, CEO of Macro, one of the world's leading facilities management and workplace experience businesses operating across 49 countries.From his early days struggling through his first role in FM, to leading a global organisation and shaping strategy across multiple continents, Ross shares the leadership lessons, career decisions and mindset shifts that have defined his journey.This episode is a fascinating conversation exploring leadership, resilience, networking, culture, confidence and what it really takes to succeed in a global business environment.In this episode expect:Ross's journey into facilities management and the challenging first six months of his careerWhy "another day, another challenge" became a mindset that helped shape his successThe importance of backing yourself when things aren't going to planA brilliant performance incentive strategy that transformed team engagement and resultsHis move from Australia to the UK and the career opportunities that followedThe networking advice every FM professional should hearHow introverts can build meaningful networks without pretending to be someone they're notThe story behind becoming CEO of Macro and the challenges that came with stepping into the roleHow leadership teams build strategy across a business operating in 49 countriesWhy the best business plans allow room to adapt and pivotRoss's approach to handling pressure, uncertainty and responsibility as a CEOThis is a fitting finale to Season 1 — packed with leadership insights, practical advice and honest reflections from one of the industry's most respected leaders. Whether you're just starting your career or leading teams across multiple regions, Ross's perspective offers valuable lessons on growth, resilience and the power of staying curious.