16. HACKED! The Wild World of Pharmacy // pharmacists responding to medical emergencies

This week we dive into the recent cyber attack on Change Healthcare and its huge impacts on prescription orders and patient billing across the country. But that's just the beginning - we get real about our own scary encounters on the job. Thu was almost thrown down in the Emergency Department by an irate patient, while Saley still shakes thinking about witnessing a colleague's traumatic brain injury at work. Don't just take our word for it - hit play and find out what else we've experienced after all these years in healthcare. New episode streaming now wherever you listen to podcasts. Share with your pharmacy friends - we're building our community and want to hear from you, too. Key Takeaways: 1. Cyber attacks pose serious risks to healthcare systems by disrupting services and exposing patient information, as seen in the attack on Change Healthcare. 2. Healthcare technology introduces vulnerabilities but also improves efficiency; balancing security and usability is challenging. 3. Witnessing medical emergencies can be traumatic, as the speakers described feeling helpless or frozen in response to falls and injuries. 4. Pharmacy training helps develop soft skills for de-escalating conflicts and staying composed in stressful situations. 5. Humility, respect, and treating all professionals as equals regardless of title are important values in healthcare teams. ••••••••••••••••••••••••••••••••••••••••­­­••••••••••• Chapters Intro 0:00 Cybersecurity threats in healthcare 8:09 Pharmacist almost got punched 25:50 Pharmacist tech vs desk clerk 31:10 *Trigger Warning* Workplace fall and brain injury 36:46 Pharmacy life hacks 42:03 Humility and respect in healthcare 47:45 ••••••••••••••••••••••••••••••••••••••••­­­••••••••••• Follow us on social media ▷Hey Rx Friends, We Got This! https://linktr.ee/Heyrxfriends Instagram: https://www.instagram.com/heyrxfriendswgt TikTok: https://www.tiktok.com/@heyrxfriendswgt YouTube: Hey Friends We Got This ▷Thu https://linktr.ee/empoweredpharmd Instagram: https://www.instagram.com/empowered.pharmd/ LinkedIn: https://www.linkedin.com/in/tn-empowered-pharmd Substack: https://drthurx.substack.com/ ▷Saley: Instagram: https://www.instagram.com/reziprep360 LinkedIn: https://www.linkedin.com/in/straore1 TikTok: https://www.linkedin.com/in/straore1 X: ReziPrep360 YouTube: @ReziPrep360 Business inquiries: [email protected] Disclaimer: All opinions are our own.