EPISODE · Oct 4, 2016 · 35 MIN
#16 How to benchmark customer support on Twitter - w/Dean McCann
from Customer Service Culture [EN] · host Paolo Fabrizio
In this episode Paolo Fabrizio interviews Dean McCann founder of HelpHandles, a platform that analyzes brands customer support performances on Twitter.Read full article here: http://bit.ly/HelpHandles
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#16 How to benchmark customer support on Twitter - w/Dean McCann
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