#160 - Where Design Thinking Went Wrong with Brett Krajewski of Accelerant Research

from Awkward Silences · host User Interviews

In 2022, the UX community experienced a series of convulsions: layoffs, reorgs, and reduced budgets. A common thread throughout was accountability: user researchers faced frequent questions about their direct impact on and importance for the business. "Doing" UX research and "being" a design thinker was no longer enough.Today's guest believes these questions present opportunities for UX researchers. Brett Krajewski, VP Research and Growth at Accelerant Research, joins Erin and Carol to share strategies for researchers to stay sharp, stay relevant, and stay valuable. These include balancing business goals with user needs, being more experimental with methods, reframing how we use time for research, and more.Highlights06:30 Justifying UX ROI Amid Economic Challenges12:02 Integrating Insights for Improved UX18:50 Balancing User Needs and Business Goals21:07 Scalable Research in Fortune 500 Companies29:47 Innovative Strategies in Research Planning38:30 Storytelling's Role in Research ImpactAbout BrettBrett Krajewski is the Vice President of Research & Growth at Accelerant Research, where he leads the research and client solutions teams, delivering innovative insights to empower businesses and many fortune 500 companies. With a career spanning both in-house industry roles and consulting/agency leadership, Brett has built and led high-performing, multi-method research teams for Fortune 50 companies. His past roles include Head of Design Research: Customer at Walmart and Lead of Product Research at Lowe’s, where he drove customer-focused innovation and strategy.ResourcesComplete Guide to UX Research MethodologiesOn-Demand Business 101 for Researchers CoursePanel Discussion on the Future of UX Research

Episode metadata supplied by the publisher feed · Published Feb 12, 2025

Embed this episode

Attribution link and audio player

NOW PLAYING

#160 - Where Design Thinking Went Wrong with Brett Krajewski of Accelerant Research

0:00 44:12

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

No similar episodes found.

Similar Podcasts

Creator Club | Social Media Marketing & Content Creation Katie Steckly The Creator Club podcast, hosted by Katie Steckly, is a workshop-style show dedicated to teaching creators and entrepreneurs the latest strategies for social media marketing and content creation. Plus, we make sure to keep you in the loop with all the latest social media news and trends so that you can stay ahead of the curve. Katie is a creative digital marketer, YouTube creator, and travel enthusiast. She is always down for seeing and trying new things, and she uses what she learned (the hard way) over her 10+ years as a creator online to teach her listeners how to navigate the adventure that is content creation. She started her internet journey over a decade ago as an awkward teen girl making YouTube videos about Harry Potter in her bedroom. Now, she creates content on YouTube with over 200k subscribers, has a Top-25 Ranked Podcast in Marketing, and even runs her own content creation agency, Creatorly Media.Whether you're into Instagram, creating on YouTub

Frequently Asked Questions

How long is this episode of Awkward Silences?

This episode is 44 minutes long.

When was this Awkward Silences episode published?

This episode was published on February 12, 2025.

Is there a transcript available for this episode?

Yes, a full transcript is available for this episode. You can read the complete transcript on the episode page.

Can I download this Awkward Silences episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.

URL copied to clipboard!