165. Rethink Your Workspace: Cassandra Kavanagh on Pivoting, Resilience, and Connection

Cassandra Kavanagh didn't set out to open a coworking space. After a business partnership dissolved, she suddenly found herself with 1,200 square meters of space, only six people left in the building, and a choice to make: sink, or rethink. That pivot became Rethink Your Workspace, a thriving flex space in Newcastle, Australia, built on connection, service, and an unwavering commitment to people. Cassandra shares her story of resilience, her all-inclusive business model, and why showing kindnes, even to those outside her member base, is central to her approach. We cover: How Cassandra turned a business crisis into the opportunity to launch a flex space. Why high-touch service and concierge-style support have become her differentiator. The role of connection in her community, and why it goes deeper than "coworking". How an all-inclusive pricing model simplifies operations and builds trust. Stories of how authenticity and kindness ripple through her member community. This episode is a reminder that small, independent operators often set the standard for what true hospitality and human-centered coworking look like. Resources Mentioned in this Podcast: Cassandra on LinkedIn Rethink Your Workspace website Connect with your Hosts: Connect with Giovanni on LinkedIn Connect with Jamie on LinkedIn Find Jamie on the Everything Coworking Podcast