167. Unspoken Expectations: Identify and Release Your Client Manuals

EPISODE · Apr 1, 2026 · 29 MIN

167. Unspoken Expectations: Identify and Release Your Client Manuals

from The Interior Design Business CEO · host Desi Creswell

What if the stress you're feeling with clients or your team isn't actually about what they're doing, but about what you expect them to do without ever saying it? In this episode, I introduce the concept of manuals, those unwritten operating rules you have for other people, and how they quietly create frustration, miscommunication, and emotional friction in your interior design business.       I walk you through what manuals are, how to spot them, and why they lead to disappointment when they go unspoken. You'll learn how these hidden expectations show up in your relationships with clients, team members, and partners, and why relying on others to meet them keeps you stuck in frustration. I also share a simple exercise to help you identify your own manuals and begin releasing the ones that are no longer serving you.       Get full show notes, transcript, and more information here: https://www.desicreswell.com/167        If you love what you're learning on the show, and want to learn how I can support you, click here to learn more about coaching: https://desicreswell.com/coaching        Sign up for my Monday Mindset email list to get bite-sized insights on topics that you can use to set your week up for success: https://www.desicreswell.com/monday-mindset     Follow along or send me a message on Instagram: https://www.instagram.com/desicreswell/

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167. Unspoken Expectations: Identify and Release Your Client Manuals

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