168. Retail Is Broken—Here's How to Win Anyway With Jon Springer, Winsight

168. Retail is broken—and if you don't adapt, your brand could be next. Stores are closing, private equity is squeezing margins, and retailers are chasing price instead of loyalty. That's a dangerous game for emerging CPG brands. In this episode, I sit down with industry insider Jon Springer of Winsight Grocery Business to unpack what's really happening behind the headlines. We dig into why retailers like Lucky's and Earth Fare struggled, how AI and omnichannel are reshaping grocery, and why customer-centric execution—not margin squeezing—is the real competitive advantage. You'll learn how to leverage your unique shopper, guide retailers with insights they don't have, and compete against Amazon, Walmart, and Aldi without racing to the bottom on price. Listen to more episodes to build your unfair competitive advantage. Get instant access on the show webpage: RetailSolved.com/session168