17. 20/20 Vision for Millions of Cataract Surgeries from Madurai

When most people hear about lean they think of assembly lines and car factories. Hear how this management philosophy streamlines healthcare, increases value for patients, cuts out waste, and involves healthcare teams in improving efficiency and delivering high quality care. Aravind Srinivasan tells us about how Aravind Eye Care System incorporates lean to increase access to eye surgeries for millions of people in India. It is a non-profit but does not rely on donations or government assistance. About half of their patients – those who would otherwise not be able to afford vision care – receive free cataract surgery in a financially sustainable model that prevents needless blindness.