#17 Balancing People and Commerciality in Food Service – with Angus Brydon

In episode Nine of the Food Service Matters Season Two podcast, host Patrick McDermott sits down with Angus Brydon, Joint Managing Director of BM Caterers, to explore his journey in the food service industry. With over 11 years at BM and a wealth of experience from leading food service businesses, Angus shares his ethos of “always exceeding expectations” and how this has shaped BM's success.  Patrick and Angus discuss the company’s family-first culture, the importance of staff wellbeing, and the many initiatives BM has in place, from extended maternity leave to a focus on mental health. They also delve into the two-star accreditation from the Best Companies Award and Angus' pride in the team’s collaborative spirit. Angus shares insights on challenges facing the industry today, including the evolution of ESG, the impact of technology, and the balance between people and commerciality. Food Service Matters is a podcast that explores the challenges and opportunities facing the food service industry today. Subscribe to join us on our journey — and watch out for the next episode coming soon.