#17 From Staffing to Diesel Pumps: Ideas to Grow Your Travel Center Business

Don Quinn, NATSO Service's vice president, and Darren Schulte, NATSO's vice president, membership, frequently consult for travel centers and truckstops. They help travel centers grow their business. Oftentimes, that means coming out and spending a few days onsite doing a complete evaluation, but it also means answering a lot of critical operational questions to help those expanding their travel center business or entering the market. In this episode, they explore some of the frequently asked questions they receive as they help those new to the industry. First, they explore staffing looking at travel center pay, the difference between staffing at a convenience store versa a travel center and how to staff for speed. They also talk about tools to retain employees that are unique to travel centers. Then, they explore operational questions on adding diesel fuel. They offer advice on about feasibility studies, ideal width for fuel islands and diesel pump maintenance. They finish with a discussion on typical product turns for a traditional truckstop. These two have so much experience in the industry. Listen for their insight on these travel center fundamentals. Hosted by: Amy Toner, NATSO's Vice President, Publishing and Digital Content and Darren Schulte, NATSO's Vice President, Membership