#17 La tecnica dello struzzo

from Customer Service Culture · host Paolo FABRIZIO

In questo podcast ti esorto a non ignorare la realtà. Gioca a carte scoperte con i clienti, non tradire la loro fiducia altrimenti te la faranno pagare cara condividendo la loro amara esperienza sui social network con effetti dannosi per il tuo business...Gli highlight di questo podcast00:25 Intro e benvenuto.00:40 Perché la tecnica dello struzzo non funziona più.01:40 I clienti hanno voce e potere online.02:33 Azienda, ascoltami! (Soprattutto sui social network).03:25 Cosa sono le "social esortazioni" per le aziende.04:43 Chiusura e salutiLeggi l'articolo –>http://bit.ly/1bLQFWW

Episode metadata supplied by the publisher feed · Published Mar 31, 2015

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#17 La tecnica dello struzzo

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