#17 - Monday Minute | What Happens When Your Key Person Doesn't Show Up Tomorrow?

Welcome to the Monday Minute, brought to you by Collections Boot Camp with AI from Godwin Consulting — your weekly reset to lead better, think clearer, and build your independent dealership with intention. Every independent car dealership has that one person. The one who knows how everything works, who to call when something breaks, and where all the processes live — deal flow, title processing, cash management, opening and closing procedures. Maybe that person is you. And if they walked out tomorrow — quit, got poached, or just didn't show up — how long before your dealership started falling apart? In this episode, Luke and Jeff build on the policy and procedure conversation from earlier in the month and get specific: your core dealership office processes need to be documented, step by step, before you need them. Who opens the store? Who closes? How does deal flow work? Where does paperwork go? How is title processing handled? How is cash managed? If the answers live in someone's head instead of on paper, your used car dealership is one resignation away from chaos. They walk through how independent dealers can start simple, how to make your processes trainable for new hires, and why the goal isn't perfection — it's protection. Strong dealerships don't run on memory. They run on systems. Review this week's Sunday newsletter at ⁠TheIndependentDealer.com for the full theme and exercises. Not subscribed yet? Sign up now. https://theindependentdealer.us19.list-manage.com/subscribe?u=603446580871d8522a454418d&id=50aae74348Let's build this together.SPONSORED BY COLLECTIONS BOOT CAMP WITH AI — Godwin Consulting Group📅 May 14, 2026 | 📍 Atlanta, GALearn more & register: www.godwinconsultinggroup.com/training